COLUMBIA, MISSOURI · WORK DIRECTLY WITH RYAN

Which unanswered quotes still have a job behind them?

RP Creative helps local service businesses stay in touch after sending an estimate. You work directly with me, Ryan Palm, to set up polite reminders and a simple tracker.

Ask about the free pilot See how it works

For owners with estimates waiting for an answer.

Ryan Palm, founder of RP Creative — **Ryan Palm**Based in Columbia. Your point person.

THE QUOTE WENT OUT. THEN THE DAY GOT BUSY.

Sending estimates and handling
the follow-up yourself?

Unanswered estimates can mean missed work. I help landscapers, remodelers, cleaners, HVAC companies, roofers, and other local service businesses keep the next step visible.

This is a good fit when

You already receive inquiries and send estimates.
Follow-up gets pushed aside while you’re doing the work.
Your current software isn’t handling it.
You have room to take on more jobs.

ILLUSTRATIVE EXAMPLE · NOT A PROMISE

What would one additional job be worth?

A contractor sends 20 estimates a month averaging $3,000 each. That’s $60,000 in quoted work, not booked revenue.

ONE ADDITIONAL JOB$3,000

Example job value

AFTER DIRECT JOB COSTS$750

Assuming $2,250 in labor and materials

STANDARD SETUP STARTS AT$500

Scope and software costs agreed upfront

In this example, one additional job could cover the setup fee. Two would leave $1,500 before overhead, the setup fee, and taxes. Your costs and results will differ. Follow-up won’t turn every unanswered estimate into work.

A CLEAR NEXT STEP AFTER THE QUOTE

Stay in touch.
Keep the owner in control.

We choose the useful steps, agree on the wording, and test your setup before launch.

01 / QUOTE FOLLOW-UP

Check in when it goes quiet.

You send the estimate and approve follow-up. Polite reminders check in with the customer, with reply checks and stopping rules configured for your setup.

See the quote example

02 / A SHARED TRACKER

Know what needs your attention.

See what was sent, who responded, and what happens next. You answer questions, discuss pricing, and close the job. Record phone calls or replies outside the tracked thread so reminders can stop.

03 / HONEST REVIEW REQUESTS

Ask after the work is done.

Mark a job complete and approve the request. A personal email invites the customer to share their experience, and the tracker records when it was sent.

See review requests

Need help with the first inquiry, too?

An acknowledgment and owner alert can support the process from the beginning.

ONE FREE LOCAL PILOT

Help me put the first real results on this page.

RP Creative has no client results to share yet. I’m opening one free, 30-day quote-follow-up pilot for a local service business.

I’ll set up one workflow, a shared tracker, approved messages, and monitoring for up to 20 estimates.

In return, I’m asking for honest feedback and permission to share agreed, anonymized results. I’ll also ask for an honest testimonial about your experience, with your approval before anything is published.

Ask Ryan about the pilot

We’ll confirm compatibility before starting. Any required software costs will be disclosed upfront. There’s no obligation to continue afterward.

RESULTS PLACEHOLDERS · NO CLIENT DATA YET

First pilot results will go here.

This section will be updated with verified results and the owner’s permission. Nothing below represents a completed project.

Pilot business: [Business type and location]
Measurement period: [Start date–end date]
Quotes included: [Number]
Approved follow-ups sent: [Number]
Customer replies received: [Number]
Jobs booked after follow-up: [Number confirmed by owner]
Owner feedback: [Approved testimonial and attribution]

A booking after a reminder does not establish that the reminder caused it. We’ll explain how results were measured.

THE PERSON BEHIND RP CREATIVE

You’ll work with me.

I’m Ryan Palm, a strategic communication student at the University of Missouri, based in Columbia. During my marketing internship at ABC7 Chicago, I worked on advertising, social content, and promotional projects. I’m building RP Creative to help small-business owners keep customer conversations organized. I’ll learn how you work, explain what I can realistically set up, and test it with you before launch. You’ll know who’s doing the work and who to contact when something needs attention.

ALSO AVAILABLE

A little help with the introduction.

Need a clearer website or help explaining an offer? I also provide small-business website design and advertising concepts, copy, and graphics.

Website design Advertising creative

LET’S START WITH YOUR PROCESS

Have estimates waiting
for an answer?

Tell me how you send quotes and what happens afterward. We’ll talk through whether follow-up support would be useful.

Talk with RyanOpens an email · No commitmentBook a free consultation30 minutes · Google Calendar bookingryanpalm40@gmail.com